FAQs

Any member of the NJIT community! Once a referral CARE form is completed and submitted the CARE Team assesses the available documentation about the student and creates an intervention plan to assist the student and community with the concern or threat.

Once a report is received, the Office of the Dean of Students reviews the information to determine if it meets the threshold to be managed by the CARE Team. Depending on the case, the CARE Team can take action immediately, gather more facts, assemble a larger team, implement an intervention plan in connection with campus/departmental staff, or deem no action is necessary.

Maxient is the database used by the Office of the Dean of Students at NJIT. The system is user ID and password protected. Maxient is a confidential software system that allows the campus to monitor student behaviors that may be concerning.

While we appreciate the ability to gather additional information from a reporting individual, concerns can be submitted anonymously.  

If the concern is for a student with intentions to engage in violent or threatening behavior, toward self or others, the faculty or staff member should contact Public Safety as well as inform the Office of the Dean of Students immediately. Even if the concern is not imminent in nature, faculty and staff should still refer the student to CARE/DOS via the online CONCERN form.

Unfortunately situations and incidents occur outside of regular campus hours. Incidents may occur during a late evening class or office hours for faculty or staff in the evening. If you receive email or electronic correspondence that makes you concerned about students’ or your immediate safety, please contact Public Safety immediately by calling (973) 596-3111. Feel free to submit an online CONCERN form afterwards so that it can be followed up on by a member of the CARE Team.

Yes. If a faculty or staff member personally observes a student engaging in erratic and threatening behavior it is important to bring that concern to the attention of the CARE team or the Office of the Dean of Students. Informing a member of the university is not prohibited by FERPA from disclosing that observation. “FERPA’s disclosure restrictions apply only to information derived from student education records, not to personal knowledge derived from direct, personal experience with a student.  

“Some educational agencies and institutions may need assistance in determining whether a health or safety emergency exists in order to know whether a disclosure may be made under FERPA’s health or safety emergency provision. The [US] Department [of Education] encourages schools and postsecondary institutions to implement a threat assessment program, including the establishment of a threat assessment team that utilizes the expertise of representatives from law enforcement agencies in the community and that complies with applicable civil rights and other Federal and State laws. Under a properly-implemented threat assessment program, schools can respond to student behavior that raises concerns about a student’s mental health and the safety of the student and others that is chronic or escalating, by using a threat assessment team, and then may make other disclosures under the health or safety emergency exception, as appropriate, when an ‘articulable and significant threat’ exists." The CARE Team currently in most instances serves as NJIT’s behavior intervention and threat assessment team. As needed, the team will outreach to local and federal law enforcement for additional guidance. Source document for the above question: U.S. Department of Education. (June 2011) Addressing Emergencies on Campus. Available at: http://www2.ed.gov/policy/gen/guid/fpco/pdf/emergency‐guidance.pdf. Accessed: November 7, 2014.

For any emergency, contact Public Safety at (973) 596-3111 or dial 911.  If you are in the residence halls, you should also contact your Resident Assistant or other staff.

The Center for Counseling and Psychological Services (C-CAPS), located in Campbell Hall first floor, has trained professionals to assist you with your concerns.

You can make an appointment by calling (973) 596-3414. The Stop-In Center provides peer support by student counselors.

The Center for Counseling and Psychological Services (C-CAPS), located on the first floor of Campbell Hall, has trained professionals who can help you with your concerns, and their services are confidential.  You can contact the Counseling Center at (973) 596-3414.